Staubach turned sixty in 2002, and this book offers a touching and telling. It is told in the words of dozens of former teammates and opponents, friends, business associates, civic leaders, acquaintances, and others who have known him over the years. My wife and I and our kids go to the games, and we have a box out there, so I’m pulling for Dak. Roger Staubach: Captain America is an oral history of Staubachs life, times, and career.
I spent 11 years with the Cowboys, and I still root for the Cowboys. I wish there were more pictures, but Carltons book really tells the story how. I was happy to know such a product was released since he retired over 30 years ago. I am not even finished with the book yet and it is great. “I would love to see him stay healthy and have a great year next year. Roger Staubach is a very rare individual who played at the right time for the right team. “They believe that Dak Prescott is their quarterback, and I do, too,” Staubach said on Doug Flutie’s SiriusXM podcast Tuesday. Please contact SME today to Book Keynote Speaker Roger Staubach. The Cowboys haven’t returned to the NFC Championship Game since 1995, five years before Aikman played his final game.īut the Cowboys have placed their faith in Dak Prescott to get them back to the Super Bowl, agreeing to a four-year, $160 million deal Monday. Few players at any level of football ever. (Yes, I am aware Romo doesn’t become eligible for the Hall of Fame until this year.) Don Meredith, Danny White and Tony Romo didn’t and aren’t.
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Roger Staubach and Troy Aikman won five Super Bowls between them, and both are in the Pro Football Hall of Fame. He has written and contributed to numerous books on the subject of customer service skill training.Longtime Cowboys quarterbacks fit into one of two categories: Championships and no championships. Lucas Enterprises, Inc and an internationally-known author learning and performance professionals. Marine Corps in 1991 after twenty-two years of active and reserve service.īob Lucas B.S., M.A., M.A, CPLP is the principal in Robert W. He is also an award-winning author who has written thirty-seven books on topics such as, writing, relationships, customer service, brain-based learning, and creative training strategies, interpersonal communication, diversity, and supervisory skills.Īdditionally, he has contributed articles, chapters, and activities to eighteen compilation books. He has written hundreds of articles on training, writing, self-publishing, and workplace learning skills and issues.
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Only temporary success is achieved by taking short cuts.įor ideas and strategies on how to provide excellent customer service to your customers, get copies of Customer Service Skills for Success, Please Every Customer: Delivering Stellar Customer Service Across Cultures and How to Be a Great Call Center Representative.īob Lucas has been a trainer, presenter, customer service expert, and adult educator for over four decades. The Amazon Book Review Book recommendations, author interviews, editors picks, and more. Nothing good comes in life or athletics unless a lot of hard work has preceded the effort. Roger Staubach of the Dallas Cowboys Paperback Read more.Spectacular achievements come from unspectacular preparation.Winning isn’t getting ahead of others.It’s a result of something… hours and days and weeks and years of constant work and dedication. Confidence doesn’t come out of nowhere.Keep a quote by famed Dallas Cowboys football quarterback Roger Staubach, who equated success to a highway. This 110 percent effort can be a challenge, but it pays off in the end when you can facilitate customer and brand loyalty.
The key to success in the service industry is to keep a positive attitude, strive to listen effectively in order to identify your customers’ issue or situation, and then try to provide an effective solution. Sometimes having to satisfy the needs, wants and expectations of dozens of diverse customers in a day can start to wear on even seasoned customer service representatives and other organizational employees. Motivational Customer Service Quote – Roger StaubachĬustomer service jobs can be stressful.
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